STAGE 1:
Contact Hartelco’s Customer Support Team by calling 402-254-3901 or filling out our online form. Our team will then notify our Plant Department of the installation request.
STAGE 2:
The planning process begins.
We start staking where we will install fiber.
STAGE 3:
A contractor will run a fiber drop underground to your home from the mainline fiber at the road.
STAGE 4:
Technicians will splice one end of the fiber and connect it to the main cable at the road which will feed the light signal to the home.
STAGE 5:
Technicians will mount boxes called ONT’s (Optical Network Terminals) in each home or business. ONT’s convert the pulse of light from fiber into electrical signals.
STAGE 6:
An appointment is scheduled at your home/business to install an indoor battery backup unit and WI-FI router. Our trained technicians will finish any additional work that is needed at this time. Once your order is complete, it’s now time to enjoy your service(s).